If you’re not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products. For any additional questions, contact us.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

For information about International shipping click here.

We use EVRi or Royal Mail for all UK orders. For international orders we use local couriers, eg. FedEx in the US, Purolator in Canada, DHL in Germany.

Please contact us letting us know your order number. Once we receive that, we will work together to come to the best resolution.

Important! Our products are high quality but remain delicate. We do not encourage buying several works and sending half back! Retour shipping is always at own expense (We do not offer return labels). 

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase. We have a 7 day return policy, which means you have 7 days after receiving your item to request a return. Conditions apply. For details please see the `Exceptions / non-returnable items` section here.

Please allow 6-12 business days for us to receive your order. Heads up—it may take up to 10 business days for us to process your return. Once your items have undergone (and passed!) inspection, we will issue your refund to the original form of payment and will notify you of your refund via email. After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your account. Please note that your refund may only be credited to your original method of payment.